Rackspace Technology
Congero provided ongoing Oracle BRM support and development services for Rackspace, a major cloud provider based in Texas, helping consolidate their billing platform across multiple business units over a 2.5 to 3-year engagement (2021–2024).
Challenge
Rackspace needed to consolidate their billing platform across different business units into a unified Oracle BRM solution, requiring continuous development support and technical expertise across multiple geographies.
Solution or technology
Oracle Billing and Revenue Management (BRM) — ongoing support and business-as-usual (BAU) development, with resources deployed across the US, India, and Europe.
Results
Congero’s Role
Congero served as the Oracle BRM support and development partner, responsible for business-as-usual operations, ongoing enhancements, and consolidation of the billing platform across Rackspace’s business units.
Impact
Enabled Rackspace to streamline their revenue operations and present a unified, stable billing infrastructure as part of their corporate repositioning strategy.